Security
6 min read
In this article
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Your team has a plan to reduce HVAC complaints and energy waste. Now IT needs to understand the connection and review the security evidence. Monaire makes those answers easier to bring into the same conversation.
The short answer
Monaire’s dedicated cellular gateway avoids store Wi-Fi and corporate LAN onboarding. Its SOC 2 Type II report and ISO/IEC 27001:2022 certification give IT independent security evidence to review. Together, they help facilities move the evaluation forward with fewer network dependencies.
What matters most
Give IT the security records it needs without chasing documents across email threads.
Use a dedicated cellular gateway to avoid store Wi-Fi and corporate LAN onboarding.
Keep the review focused on access, data handling and the HVAC controls your team will use.
Keep the HVAC project moving through the IT review
Facilities sees the operating problem first: stores are uncomfortable, equipment issues keep returning and the team needs better visibility. Then the project reaches IT, and the discussion shifts to networks, access and security evidence.
Those are reasonable questions, but facilities should not have to assemble every answer from separate emails. A clearer deployment and an accessible set of security records help both teams evaluate the same proposal.
Monaire has completed a SOC 2 Type II examination and achieved ISO/IEC 27001:2022 certification. Combined with a dedicated cellular gateway, these give facilities a practical starting point: explain the connection, share the independent security evidence and bring the right people into the review.
The business benefit is less time acting as the go-between while the operating problems at the stores remain unresolved.
A dedicated cellular gateway avoids store-network onboarding
Connecting a facilities device to store Wi-Fi can involve credentials, device approval, network segmentation and coordination when settings change. If a rollout spans many sites, those steps can become a recurring dependency on IT.
Monaire’s dedicated cellular gateway provides the deployment’s connection to the cloud without joining the store Wi-Fi or corporate LAN. That removes store-network onboarding from this cellular setup and avoids making a Wi-Fi password change an HVAC connectivity task.
For facilities, it means fewer network arrangements to coordinate before the equipment can be monitored. For IT, it provides a clear separation from the store network to assess.
Cellular connectivity simplifies that part of the review; it does not make every security question disappear. User access, data handling and vendor practices still matter. Site coverage, gateway placement and support should be confirmed for the proposed installation. See Monaire’s technology overview for the hardware approach.
Security documents
Security evidence that helps move the review forward
Pair these records with Monaire’s dedicated cellular deployment and your operating requirements.
1
SOC 2 Type II
An independent examination of the Building Intelligence and Automation Platform for the Security category.
2
ISO/IEC 27001:2022
Certification of Monaire’s information security management system within the stated scope.
Why this can be a better fit than network-dependent BMS and EMS deployments
A traditional building management system, or BMS, may require site-specific controllers, network connections and commissioning. An energy management system, or EMS, may also depend on access to building or store networks to collect data and support remote functions.
When those systems need the corporate network, the facilities rollout also becomes a network-integration project. Monaire’s dedicated cellular approach can avoid that dependency while bringing supported HVAC information and management into a shared portfolio view.
What slows the project | How Monaire helps |
|---|---|
Store Wi-Fi approval and credentials | Dedicated cellular connectivity avoids that onboarding dependency |
Security documents scattered across requests | A public Trust Center provides one place to request evidence |
Unclear HVAC control authority | Customer-defined operating limits make responsibilities explicit |
Different questions at every site | A documented deployment gives Facilities and IT a common starting point |
BMS and EMS architectures vary; some also support cellular connectivity. The advantage applies when comparing Monaire with a network-dependent deployment. The BMS vs. AI HVAC guide covers the wider functional comparison.
SOC 2 Type II gives IT evidence beyond a product claim
Monaire’s SOC 2 Type II report covers its Building Intelligence and Automation Platform and the Security category. A Type II examination includes testing of how the described controls operated over the examination period.
That gives reviewers more to work with than a vendor saying it takes security seriously. IT can request the report and assess its scope, test results, findings and applicable responsibilities against the proposed deployment.
For facilities, the useful step is straightforward: point the reviewer to the Monaire Trust Center and connect the request to the HVAC project. The report supports the discussion; it does not require the facilities manager to interpret the audit on IT’s behalf.
SOC 2 is an attestation report, so use “SOC 2 Type II report” rather than “SOC 2 certified.” Reviewers should read the complete report, including its exceptions and limitations, instead of relying on a badge or a summary.
How Monaire sees it
Facilities should not have to build the security case from scratch. A dedicated cellular connection and accessible assurance records make Monaire easier to bring into a productive conversation with IT.
ISO/IEC 27001:2022 shows a structured approach to information security
Monaire’s information security management system is certified to ISO/IEC 27001:2022 within the certificate’s stated scope. That scope covers the named SaaS platform, applications and supporting services; the certificate remains the reference for exact coverage.
For a facilities buyer, this is evidence that security is managed through an assessed information security program. It complements the SOC 2 report rather than duplicating it: the records address different assurance questions that IT or procurement may need to answer.
Request the certificate through the Trust Center and use Monaire’s Security page for the overview. Your reviewers can then request any additional information relevant to access, data retention or the proposed connection.
The practical benefit is having documented answers available when the review reaches those questions. Facilities can stay focused on site coverage, operating needs and the rollout while the appropriate reviewers examine the evidence.
Bring the security review and the operating plan together
A productive review starts with a concrete deployment: the sites and equipment involved, the dedicated cellular connection, the people who need access and the actions they may take.
Facilities should define comfort requirements, setpoint limits, schedule ownership and override expectations. IT can then assess the connection, permissions and data handling against an actual use case. The cloud HVAC security guide provides a shared set of questions.
This is where Monaire’s approach comes together. The cellular gateway reduces store-network dependencies. The SOC 2 Type II report and ISO/IEC 27001:2022 certificate provide independent security evidence. Customer-defined controls keep the operating authority clear.
Schedule a Monaire demo to see the platform and discuss the deployment with those needs in view. A better HVAC project should be easier for facilities to explain, easier for IT to evaluate and better equipped to move toward the operating improvements the stores need.
Why should facilities care about Monaire’s SOC 2 and ISO credentials?
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Does Monaire have a SOC 2 Type II report?
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Which ISO standard has Monaire achieved?
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How does the cellular gateway help with IT review?
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