Retail and non-profit operations
Across 15+ chapters and 400+ locations, Goodwill organizations are using Monaire to monitor HVAC performance, reduce energy waste, prevent failures, and prioritize capital investments - without replacing existing equipment.
Customer
Goodwill Chapters
Deployment
Portfolio
Portfolio
400+ locations
Annual savings
More than $7M
Industry
Retail and nonprofit operations
Primary goals
Lower OpEx, fewer failures, longer equipment life
Deployment model
Rapid rollout across existing locations
Equipment replacement
Not required
About the program
One operating layer for each Goodwill Chapter
Goodwill chapters manage large portfolios with different building sizes, equipment ages, operating schedules, and local service providers. That complexity makes it difficult for a lean facilities team to know which location needs attention, which unit is wasting energy, and which asset should be repaired or replaced first.
Monaire adds a portfolio-wide intelligence layer to existing HVAC equipment. Teams gain real-time visibility, automated energy optimization, predictive issue detection, work-order context, repair verification, and equipment-health data that supports capital planning.
The challenge
Facilities teams were managing HVAC by exception - and often by guesswork
Without continuous equipment data, issues surfaced through comfort complaints, emergency failures, utility bills, or repeated service calls.
Limited portfolio visibility
Teams could not see, in real time, which locations were hot or cold or which units were underperforming.
Reactive repair cycles
Small performance problems could become emergency calls before the facilities team knew a unit was deteriorating.
Energy waste across sites
Schedule overrides, inefficient setpoints, and equipment faults compounded across large building portfolios.
Capital decisions without data
Teams needed defensible equipment-health data to prioritize replacements and explain investment decisions to leadership.
“I need to know, in real time, which locations are running hot or cold, which units are underperforming, and where we’re wasting energy. Otherwise, I’m just guessing.”
Dan Mass
Director of Facilities, Goodwill N. FL
The solution
Deploy quickly. Learn continuously. Act before problems escalate.
Monaire works with existing commercial HVAC equipment and turns field data into practical actions for facilities teams and service partners.
1
Install monitoring
Monaire turns equipment data into a condition-based maintenance workflow.
2
Find waste and abnormal behavior
Monaire establishes baselines, detects performance drift, and identifies schedules, setpoints, or faults driving unnecessary cost.
3
Prioritize and coordinate action
Teams receive issue context, likely cause, business impact, and recommended next steps - not another raw alarm stream.
4
Verify results and guide CapEx
Monaire confirms whether performance returned to normal and tracks asset health to support repair-versus replace decisions.
portfolio impact
Goodwill stores nationwide are achieving material operating and capital savings
More than $7 million in annual savings - approximately $18,000 per store - through lower energy consumption, fewer HVAC repairs, and longer equipment life.
25-35%
Lower energy use
10-30%
Lower repair costs
20-35%
Longer equipment life
300-400%
Projected Year 1 ROI
600-800%
Projected ROI from Year 2 onward
Actual results vary by chapter, utility rates, equipment condition, site mix, and deployment scope.
What Goodwill facilities leaders say
From guesswork to clarity across the portfolio
“Thanks to Monaire, we were able to gain operational visibility, make our facilities more sustainable, achieve cost savings and make informed capital expenditure decisions.”
Matthew Kautzky
Director of Real Estate & Property Operations
“We knew we had issues but couldn’t pinpoint them. Monaire gave us clarity, helped us reduce HVAC waste, and supported better capital planning.”
Jake Lepke
Director of Facilities, Goodwill NCW
Before we were reactive. Now we are proactive. Monaire pays for itself in under a year. We should have started yesterday.
Pete Marcus
President & CEO, Goodwill of Ventura & Santa Barbara
National footprint
Trusted by Goodwill chapters across the country
15+ chapters and 350+ locations
